Frequently Asked Questions
Everything you need to know about shopping with Iko Iko.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my package after it ships?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I contact customer support?
Our team is available Monday through Friday via email at support@ikoiko.com or through our live chat feature located at the bottom right of our website.